Navigating the world of collective purchasing is exciting, and we're here to ensure your journey on Big Value Box is smooth and enjoyable. Whether you're a buyer, a seller, or just curious, our Help Centre is your go-to resource for answers, guidance, and support.

Contact Us:

For urgent inquiries or assistance, you can reach out to us at:
Email: mailto:bvb@bdynamic.com.au

Operating Hours:
Our team is available to assist you from 8:00 am to 6:00 pm.

Response Time:
Expect a response within 12 hours during our operating hours. We're here to make sure your questions are answered, and any concerns are addressed promptly.

Common Topics Covered:

1. Buyer's Guide: Learn how to commit to Big Value Boxes, track your commitments, and maximise your buying experience.
2. Seller's Guide: Find resources on setting up offers, determining commitment thresholds, and engaging with the Big Value Box community.
3. Shipping and Delivery: Understand how the shipping process works, estimated delivery times, and what to do if you encounter any issues.
4. Privacy and Security: Explore our commitment to safeguarding your privacy and the security measures in place to protect your data.
5. Terms and Conditions: Familiarise yourself with the rules and guidelines that govern your interactions on Big Value Box.
6. Troubleshooting and Support: Get assistance with common issues, learn how to navigate your buyer or seller dashboard, and troubleshoot any challenges you might encounter.

How to Use the Help Centre:

1. Frequently Asked Questions: the FAQs serve as an invaluable compass, guiding you through the intricacies of Big Value Box\
2. Contact Us Directly: If you can't find the information you need, feel free to reach out to us via email at bvb@bdynamic.com.au. We're here to help!

Contact PayPal:

For inquiries relating to PayPal Credit Pty Ltd or PayPal then you must contact PayPal Customer Service

Feedback and Suggestions: Your experience is important to us. If you have any suggestions for improving our Help Centre or if there's a topic you'd like us to cover, we'd love to hear from you. Contact us at bvb@bdynamic.com.au.

At Big Value Box, your journey is our priority. Let the Help Centre be your compass as you explore the world of collective purchasing. We're here to assist you every step of the way.

Happy Exploring!